Most clinics spend thousands acquiring new patients while hundreds of previous clients sit untouched in their database. SKiiN generates additional revenue and retains the patients you already have.
30-day money-back guarantee. If the pilot doesn't pay for itself, you get your money back.
Dormant client revenue in your system
Estimated revenue opportunity from patients who have not visited in 90+ days.
Move the sliders to see your number
Conservative estimate. Industry data shows up to 20% of lapsed patients rebook when contacted with a personalised message.
The average retention rate in aesthetic clinics is just 50%. The recommended target is 70%. It costs five times more to acquire a new client than to bring back an existing one. That gap is where SKiiN works.
You have hundreds of patients who visited once and disappeared. They are not gone. They just have not been asked back the right way.
Up to 20% of dormant clients rebook when contacted the right way.
First month €300 · cancel any time
Someone DMs your clinic at 10pm asking about pricing. By morning they have already booked elsewhere. Every unanswered enquiry is a lost client.
Reply in under 2 minutes, 24/7. Typically 25-35% higher enquiry conversion.
First month €250 · cancel any time
Your patients leave happy but never leave a review. Your Google rating is holding back new bookings while competitors with worse results rank above you.
Generate significantly more Google reviews every month, with zero manual effort.
First month €200 · cancel any time
The AI identifies Sophia - last visit was a HydraFacial in February. She has not been back. It sends one message, personalised, timed perfectly. She books the same day. You did not lift a finger.
Patient Reactivation - example sequence
Sent automatically · Thu 9:04 AM
Sophia · 9:11 AM
Sent automatically · 9:12 AM
Appointment confirmed
€150 additional revenue generated · 0 staff time · 8 minutes total
The first month is €300. If the pilot doesn't pay for itself, you get your money back. No questions, no awkward conversations.
You have nothing to lose. Your dormant clients have already left. We just bring them back.
Book your Free AuditThe Free Audit takes 45 minutes. You leave with a clear picture of what you are losing, whether we work together or not.
I do not need access to your software, client records, or spreadsheets. All I need are a few approximate numbers. Estimates are fine throughout.
That is enough for me to estimate how much revenue may be sitting in dormant clients, where enquiries are leaking, and whether there is an opportunity worth exploring.
No spreadsheets. No software access. No client names or personal data.
Over a decade cutting churn across SaaS, e-commerce, and luxury fragrance. The same client leak exists in every industry — aesthetic clinics included. SKiiN fixes it.
I've spent over a decade cutting churn and recovering lost customers — from SaaS to European fashion e-commerce to Armani and Margiela fragrance lines at L'Oréal. Aesthetic clinics have the same leak every one of those businesses had. Almost none of them are catching it systematically.Founder, SKiiN
Do I need new software?
No. We work with the tools you already use wherever possible. No new platforms to learn, no complicated integrations.
Do I need to share client data?
For the audit: No. We only need a few business metrics. For the service: Limited access may be required, depending on the setup. Before any personal data is processed, we agree the scope and sign a Data Processing Agreement. Personal data is handled in accordance with the GDPR and applicable European data-protection requirements. We apply data minimisation, restrict access, use secure systems, and retain data only for as long as necessary to deliver the service.
How long does setup take?
Most pilots are live within 14 days. We handle the setup. You approve before anything goes out to your patients.
Before the call I look up your Google profile, your Instagram, and your online presence. You do not need to prepare anything.
On the call we go through three things together:
You receive a short follow-up with your numbers after the call — whether we work together or not.