AI for skin and aesthetic clinics

Your best clients already exist.
They just haven't come back.

Most clinics spend thousands acquiring new clients while hundreds of previous clients sit untouched in their database.

SKiiN helps skin and aesthetic clinics recover dormant clients, boost their Google reputation, and fill their schedule using AI that runs quietly in the background.

30-day guarantee - if we do not recover the cost of the pilot in results, you do not pay month two.

Dormant client revenue in your system

€5,400

Estimated recoverable revenue from clients who have not visited in 90+ days.

Move the sliders to see your number

Dormant clients (90+ days)300
Average treatment value€120
Reactivation rate15%

Conservative estimate. Industry data shows up to 20% of lapsed clients rebook when contacted with a personalised message.

~20%
Of lapsed clients rebook when contacted with a personalised message, based on aesthetic clinic industry data
8x
More Google reviews per year reported by businesses after automating post-visit review requests
25-35%
Higher enquiry conversion typically seen when response time drops from hours to under 2 minutes
Three problems. Three solutions.

The only things that actually
move revenue.

01
Biggest impact
The Comeback

You have hundreds of clients who visited once and disappeared. They are not gone. They just have not been asked back the right way.

Up to 20% of dormant clients rebook when contacted the right way.

  • +We identify every client who has not rebooked in 60+ days
  • +AI writes personalised reactivation messages in your clinic tone
  • +Sequences sent via WhatsApp or SMS at the right moment
  • +Bookings land directly in your existing calendar
€600/mo

Pilot month €300 · cancel any time

02
24/7 coverage
The First Reply

Someone DMs your clinic at 10pm asking about pricing. By morning they have already booked elsewhere. Every unanswered enquiry is a lost client.

Reply in under 2 minutes, 24/7. Typically 25-35% higher enquiry conversion.

  • +AI handles Instagram and WhatsApp enquiries around the clock
  • +Answers pricing, availability, and treatment questions
  • +Qualifies leads and books consultations automatically
  • +Escalates to you only when a human is genuinely needed
€500/mo

Pilot month €250 · cancel any time

03
Fastest results
The Review Boost

Your clients leave happy but never leave a review. Your Google rating is holding back new bookings while competitors with worse results rank above you.

Significantly more Google reviews every month, with zero manual effort.

  • +Automated follow-up sent 2 hours after every appointment
  • +One-tap link directly to your Google review page
  • +Timing and tone optimised for maximum response rate
  • +Monthly report showing rating progression
€400/mo

Pilot month €200 · cancel any time

All three together
The Comeback + The First Reply + The Review Boost. One system, fully managed.
€1,200/mo
Pilot month €500
How it looks in practice

A client who left 4 months ago.
Back tomorrow.

The AI identifies Sophia - last visit was a HydraFacial in February. She has not been back. It sends one message, personalised, timed perfectly. She books the same day. You did not lift a finger.

The Comeback - example sequence

Hi Sophia, it has been a while since your HydraFacial at Lumiere Studio. We have an opening this Thursday. Would you like to claim it before it goes?

Sent automatically · Thu 9:04 AM

Yes please! Thursday is perfect actually

Sophia · 9:11 AM

Wonderful. I have held the 2pm slot for you. See you Thursday.

Sent automatically · 9:12 AM

Appointment confirmed
€150 recovered · 0 staff time · 8 minutes total

If it does not pay for itself,
you do not pay.

Start with any single offer at the pilot price. If we do not generate enough additional appointments or revenue to cover the pilot cost within 30 days, month two is free. No questions, no awkward conversations.

You have nothing to lose. Your dormant clients have already left. We just bring them back.

Book your free audit

The audit is free and takes 45 minutes. You leave with a clear picture of what you are losing, whether we work together or not.

What I need from you

No system access.
No client data.

I do not need access to your software, client records, or spreadsheets. All I need are a few approximate numbers. Estimates are fine throughout.

  • +Appointments per month
  • +Average treatment value
  • +Approximate number of clients who have not visited in 90+ days
  • +Your Google Business profile link
  • +How enquiries currently arrive - Instagram, WhatsApp, website, phone

That is enough for me to estimate how much revenue may be sitting in dormant clients, where enquiries are leaking, and whether there is an opportunity worth exploring.

No spreadsheets. No software access. No client names or personal data.

Who is behind SKiiN

Built by a retention and
reactivation specialist.

I have dedicated a career to figuring out why customers leave and how to bring them back, across consumer brands, SaaS, and e-commerce.

The mechanics are the same everywhere. A client who visited once and disappeared needs the right message at the right moment. That is what SKiiN automates.

I spent a decade figuring out why customers leave and how to bring them back. Skin clinics have exactly the same problem as every consumer brand I have worked with, and almost none of them are solving it systematically.
Founder, SKiiN
SKiiN is currently working with its first pilot clinics and offering reduced rates in exchange for feedback and case studies.
Common questions

Quick answers.

Do I need new software?

No. We work with the tools you already use wherever possible. No new platforms to learn, no complicated integrations.

Do I need to share client data?

No. The audit only requires a few business metrics. No client names, no personal data, no system access required.

How long does setup take?

Most pilots are live within 14 days. We handle the setup. You approve before anything goes out to your clients.

Free audit

45 minutes.
Your numbers.
No obligation.

I look at your dormant client list, your enquiry flow, and your review profile and tell you exactly what you are losing and what it would take to recover it. Whether we work together or not, that number is yours.

Or reach out directly: hildepierins@gmail.com